Warning: Creating default object from empty value in /home1/sherl01/public_html/wp-content/plugins/wpsp/configs/default.php on line 27

Warning: session_start(): Cannot send session cookie - headers already sent by (output started at /home1/sherl01/public_html/wp-content/plugins/wpsp/configs/default.php:27) in /home1/sherl01/public_html/wp-content/plugins/si-contact-form/si-contact-form.php on line 1949

Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home1/sherl01/public_html/wp-content/plugins/wpsp/configs/default.php:27) in /home1/sherl01/public_html/wp-content/plugins/si-contact-form/si-contact-form.php on line 1949
Virtual Assistant | discoveryourpowerteam.com

Archive for the Virtual Assistant

virtual team effective communicationEffective communication – in this day and age you would think that we are all expert communicators.  Right?  Wrong! 

.

While we have come a long way from using tin cans and a string to communicate, the hundreds of communication tools available in the marketplace may ease the communication process; however,  they do not make us better communicators! 

.

Let’s start by looking at the definition of “communication”. What is “communication”, exactly?

.

Wikipedia defines “communication” as “a process whereby information is enclosed in a package and is channeled and imparted by a sender to a receiver via some medium. The receiver then decodes the message and gives the sender a feedback.”

.

Just in case you missed it, let me repeat that last sentence, “The receiver then decodes the message and gives the sender a feedback.”  How many of you wait for the receiver to receive your message, decode it and confirm their understanding of your message, before affirming that you have indeed communicated and presuming that they have indeed understood? 

.

Many of us think that by simply sending an email, we have communicated.  Or, by saying something to someone, we have communicated.  The biggest reason for communication break downs in teams (and even in couples, I might add) is that a messages is “sent” and the sender does not stop to see if the message has indeed been received and understood by its recipient. 

.

True, Effective Communication = Interaction

.

According to Nobel Prize winning playwright, George Bernard Shaw, “The single biggest problem in communication is the illusion that it has taken place.” Communicaton is not a matter of simply having one sender and one receiver.  True, effective communication involves an interaction. 

.

Should I Fire my VA?

. Continue reading ‘Business Owners with Virtual Teams: 5 Tips for Effective 2-Way Communication’

.

Virtual Team effectiveness can be increased astronomically when you provide your team members with clear expectations.  After all, you have to remember that while your team may be well intentioned, they are not mind readers. 

.

If you have a virtual team or are planning to hire one, you definitely want to read on!

.

A few months ago, I was having lunch with a fellow coach who is also a friend, and he was telling me that he was thinking of hiring a virtual assistant.  I was thrilled!  Why?  Well because my friend had been resisting getting help in his business for years.  He was one of those business owners who felt he could do it all himself.  Sound familiar?

.

Way too often, I hear business owners say something along the lines of, “you know, Sherley, I CAN do this task or that task.”  Here is my perspective:  the real question is not whether or not you CAN do it all; it is whether or not you SHOULD do it!

.

So yes, I was thrilled that my friend had finally decided to invest in a virtual assistant.  However, when I proceeded to ask him what exactly she would do for him and what he expected of her, he said and I kid you not, ”I don’t know exactly; won’t she know?”  Needless to say, it was a long lunch!

. Continue reading ‘Expectations – Key to Increasing Virtual Team Effectiveness’

.

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Virtual team members including virtual assistants, bookkeepers, web masters, social media managers, graphic designers, etc. need to have a crystal clear understanding of their roles and responsibilities, if they are to provide you, the business owner, with the best service possible! 

.

Establishing and communicating a list of roles and responsibilities is one of the 5 Keys to Building Strong Long-Lasting Relationships with your team!

.

When hiring a virtual service professional such as a virtual assistant or a bookkeeper, you need to share with them a list of responsibilities you want them to take on.  Where do you need help in your business?  What specifically do you want your team member to work on?  What is the list of tasks you want them to complete when working on your account?

.

A little while ago, I had was writing the copy to announce my latest complimentary teleclass.  I wrote the text, recorded the video and provided both to my virtual assistant for her to create the page and upload it onto the web.  For this particular item, I asked her to:  Continue reading ‘Roles and Responsibilities – Make them clear for Virtual Team Success!’

Seeking Virtual Assistant - If you are an experienced and enthusiastic Virtual Assistant who is looking for a great new Client, then keep reading!  You may be just the person I am looking for!

.

Suzanne Falter-Barns

One of my clients, Suzanne Falter-Barns of www.GetKnownNow.com is looking to add a Virtual Assistant to her team.  As a member of her team, you would be working with Suzanne as well as her Online Business Manager, Marta Costa and her Online Marketing Manager, Terry Ramirez. 

.

If you are a team player and someone who is problem solver and great with customers, here’s what I’d like you to do:

.

1. Read the Roles and Responsibilities description below

.

2. If you have the required skills and expertise and are excited by the opportunity of working with Suzanne and the rest of her team, email me!  Include details of your work history, experience, email address and phone number in addition to 3 client references (their name, email and phone number). 

.

My email address is sherleygrace@DiscoverYourPowerTeam.com Be sure to act quickly as the cutoff date is Monday, June 14! Continue reading ‘Seeking Virtual Assistant – Interested in working for an amazing Client? Here’s your opportunity!’