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Team Building | discoveryourpowerteam.com

Archive for the Team Building

"hire virtual team"As a coach, consultant, service professional, speaker or author, are you frustrated with not finding the right people to help you in your business?  Perhaps you have hired people before, and it just hasn’t worked out?

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Are your hiring strategies working for you?

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Time and time again, I see posts in Facebook or Twitter from people who are asking, “Does anyone know of a good…?”  You can fill in the blank with any title you wish: Virtual Assistant, Marketing Manager, Graphic Designer, Web Programmer, Social Media Expert, etc.  In fact, I have to admit that this is the most frequent question that I am asked!

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Right Question, Wrong Timing!

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Now, there is nothing wrong with the question, in fact, it is a good idea to get referrals from others when you are looking to grow your team.  What I take issue with is the timing of the question.

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You see, more often than not, this question is asked before the business owner has truly identified the specific work they need done.  This often leads to hiring the wrong person for their team!

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It’s no wonder business owners become frustrated and start believing that there just aren’t any good people out there for their team!

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In light of this, I thought it would be beneficial for me to share with you THE critical first step that so many business owners miss when they are looking to hire help and grow their team!

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It is the  first step in my BOOST Power Team Hiring Blueprint — the exact step-by-step roadmap I use when hiring team members for my clients and for my very own team.
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THE Critical First Step to Hiring:  Begin with the End in Mind

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As many of you know, one of Dr. Stephen R. Covey’s key strategies in his book, “7 Habits of Highly Effective People” is to Begin with the End in Mind.   In my opinion, this is a vitally important step, the first step actually, when you are looking to hire people for your team.

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What do I mean by that?.

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Are You Throwing Money Out of the Window and Jeopardizing Your Success?

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Time and time again, I see small business owners throw money out the window and waste their time and energy, because they hire team members without being specific on what they want done and who they need.

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If as a business owner you are asking for referrals, interviewing and even hiring people for your team before having a clear understanding of the tasks, role and type of individual you require, you are jeopardizing not only your success but that of your new team member as well!  And, you are throwing money out of the window!

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Before you post an add on Craig’s List or utter the words, “You are hired!” or even put out a message in social media or to your friends and colleagues asking them if they know of a good virtual assistant, personal assistant, marketing manager, copywriter, graphic designer, web programmer, or any other role, be sure to first be very clear on what you need to have done and the skills and expertise you require.

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How exactly do you do that?  Do you wish you had a step-by-step roadmap outlining how to hire your Power Team members – your dream team?

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I cover this in depth in my, “Power Team Hiring Secrets Home Study Program“; however let me give you a few steps to get you started:

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1. Make a list of everything that is on your plate

2. Identify which of these you can outsource (delegate to someone else)

3. Group all similar tasks together

4. Next, prioritize the task groupings

5. Using your outsourcing budget and your prioritieze list as your guide, determine which tasks to outsource first

6. Identify the skills, knowledge and expertise required to complete these tasks

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These steps are the stating point for determining who you need to help you in your business and what exactly you need them to be doing.  Now you can communicate your requirments to your network and see if they have anyone to recommend!

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Business Growth EbookIf you enjoyed today’s article, you will definitely want to pick up a complimentary copy of, “The Top 5 Mistakes Solopreneurs Make that Sabotage Business Growth!”

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Virtual team member or virtual worker, which do you want working with you in your business? 

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Often I hear comments like, “my virtual assistant is just not taking ownership of her work” or “my online business manager doesn’t seem to truly care, truly understand what I’m all about” or “my graphic designer just up and left, when she got another contract”.  Have you ever experienced this in your business?

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Hiring someone to help you is not just about the task!

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In my opinion outsourcing or hiring someone on contract to do work for you is so much more than just about the task at hand. If you want to build strong long-lasting relationships with your virtual team, you must foster or create a team environment.

. Continue reading ‘Virtual Team Success – Create Team Environment’

virtual team effective communicationEffective communication – in this day and age you would think that we are all expert communicators.  Right?  Wrong! 

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While we have come a long way from using tin cans and a string to communicate, the hundreds of communication tools available in the marketplace may ease the communication process; however,  they do not make us better communicators! 

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Let’s start by looking at the definition of “communication”. What is “communication”, exactly?

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Wikipedia defines “communication” as “a process whereby information is enclosed in a package and is channeled and imparted by a sender to a receiver via some medium. The receiver then decodes the message and gives the sender a feedback.”

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Just in case you missed it, let me repeat that last sentence, “The receiver then decodes the message and gives the sender a feedback.”  How many of you wait for the receiver to receive your message, decode it and confirm their understanding of your message, before affirming that you have indeed communicated and presuming that they have indeed understood? 

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Many of us think that by simply sending an email, we have communicated.  Or, by saying something to someone, we have communicated.  The biggest reason for communication break downs in teams (and even in couples, I might add) is that a messages is “sent” and the sender does not stop to see if the message has indeed been received and understood by its recipient. 

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True, Effective Communication = Interaction

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According to Nobel Prize winning playwright, George Bernard Shaw, “The single biggest problem in communication is the illusion that it has taken place.” Communicaton is not a matter of simply having one sender and one receiver.  True, effective communication involves an interaction. 

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Should I Fire my VA?

. Continue reading ‘Business Owners with Virtual Teams: 5 Tips for Effective 2-Way Communication’

Virtual Team communication email may not be best communication tool!Successful leadership of virtual teams includes clear and effective communication with your virtual team members. Too often, especially since the advent of email and chat tools such as google chat and Skype chat, we revert to texting as our primary and sometimes our ONLY  mode of communication with our team members. Practical? Perhaps. Efficient? It depends!.
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While, at the outset, email and chat tools may seem like a time saver for you, the business owner, I urge you to seriously look at how effective these tools truly are for you, your team and your business.  In certain circumstances, the use of email and texting may be impeding your team’s success!

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These tools definitely can be efficient if used in the right situations; however they can also lead to confusion and misunderstandings if used for ALL communication between you and your virtual team (virtual assistant, graphic designer, bookkeeper, online business manager, web master, etc.)

 

Mehrabian Communication Study: 7%-38%-55%

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Albert Mehrabian, Ph.D. conducted a series of experiments several years ago on the relative importance of verbal (words) and nonverbal (tone of voice and body language) on the impact of your message.  While his focus was on communications pertaining to feelings and attitudes (i.e.: like and dislike) versus normal, everyday communication; I still think it helps to remind us that there is more to communication than just words:

. Continue reading ‘Virtual Team Communication – Email and Texting may be Impeding Your Team’s Success!’

Hiring team members is one of the most stressful activities for business owners.  Equally stressful is knowing WHEN to hire people to help you in your business.

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I have been asked this question so many times that I decided to dedicate a whole Teleclass to this topic.  It’s called…Right Time to Hire and it’s F.R.E.E.  Take a look:
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I look forward to sharing my insights with you, answering your questions and seeing you there! Join me, won’t you?

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To your empowerment and success,

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Virtual Team effectiveness can be increased astronomically when you provide your team members with clear expectations.  After all, you have to remember that while your team may be well intentioned, they are not mind readers. 

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If you have a virtual team or are planning to hire one, you definitely want to read on!

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A few months ago, I was having lunch with a fellow coach who is also a friend, and he was telling me that he was thinking of hiring a virtual assistant.  I was thrilled!  Why?  Well because my friend had been resisting getting help in his business for years.  He was one of those business owners who felt he could do it all himself.  Sound familiar?

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Way too often, I hear business owners say something along the lines of, “you know, Sherley, I CAN do this task or that task.”  Here is my perspective:  the real question is not whether or not you CAN do it all; it is whether or not you SHOULD do it!

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So yes, I was thrilled that my friend had finally decided to invest in a virtual assistant.  However, when I proceeded to ask him what exactly she would do for him and what he expected of her, he said and I kid you not, ”I don’t know exactly; won’t she know?”  Needless to say, it was a long lunch!

. Continue reading ‘Expectations – Key to Increasing Virtual Team Effectiveness’

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Virtual team members including virtual assistants, bookkeepers, web masters, social media managers, graphic designers, etc. need to have a crystal clear understanding of their roles and responsibilities, if they are to provide you, the business owner, with the best service possible! 

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Establishing and communicating a list of roles and responsibilities is one of the 5 Keys to Building Strong Long-Lasting Relationships with your team!

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When hiring a virtual service professional such as a virtual assistant or a bookkeeper, you need to share with them a list of responsibilities you want them to take on.  Where do you need help in your business?  What specifically do you want your team member to work on?  What is the list of tasks you want them to complete when working on your account?

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A little while ago, I had was writing the copy to announce my latest complimentary teleclass.  I wrote the text, recorded the video and provided both to my virtual assistant for her to create the page and upload it onto the web.  For this particular item, I asked her to:  Continue reading ‘Roles and Responsibilities – Make them clear for Virtual Team Success!’

 

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Small business owners, particularly those with online businesses, are looking to hire virtual team members to assist them.  Too often, however, I hear their horrible tales of woe about virtual relationships gone wrong!  So how do you build strong working relationships with your virtual team members?

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Several years ago, while working in the corporate world, I spear headed a project to introduce teleworking or telecommuting as some call it, in a culture where the general belief was “you can’t manage what you can’t see”.  Yes, I do love a challenge! 

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The leadership principles I taught back then to managers of new corporate virtual teams definitely apply to the realities of small business owners and their virutal teams today! 

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As a business owner, do you want an iron clad guarantee that your relationship with your new virtual service provider will be successful, even surpass your expectations?  Sure you do.  Does such a guarantee exist?  Well, let me ask you this…have you ever known any relationship to come with such a guarantee?  I haven’t. 

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Unfortunately, no relationship, not even one with a virtual service provider, can be guaranteed to succeed.  However, there are things you can do as a business owner to build strong long-lasting relationships with your new virtual team members! Continue reading ‘Virtual Teams – 5 Keys to Building Strong Long-Lasting Relationships’